Health & Social Care Moray
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KEY CONTACTS​


​SOCIAL CARE
Moray Community Care Access Team
Our Access Team continues to operate as normal for customers - Monday to Friday 8:45 to 17:00
Where carers, family and friends are unable to provide essential care for someone they should contact the team.
Call: 01343 563999
Email: accesscareteam@moray.gov.uk

​
Out of hours 
​If this matter requires urgent attention outside of office hours, please contact:
Adult Out of Hours Team 
Call: 03457 565 656

PEOPLE AT RISK OF HARM
Adult Support and Protection

If you or someone you know is being harmed or is at risk of being harmed, it is important to tell us about it. Please use the contact numbers below to report your concerns.
Moray Community Care Access Team
Call: 01343 563999 or 03457 565 656 (emergency out of hours)
Email: accesscareteam@moray.gov.uk
or
Police Scotland
Call: 101
If immediate help is needed dial 999

Child Protection
If you have a child protection concern in that you think a child is at risk of significant harm, then please use the following details to report your concern.
01343 554370 (during office hours)
03457 565 656 (Social Work - Emergency Out of Hours)
101 (Police Scotland)
Alternatively, you can email childrensaccessteam@moray.gov.uk

HEALTH
If you have symptoms of COVID-19
If you’ve developed a new continuous cough and/or a fever/high temperature in the last 7 days, stay at home for 7 days from the start of your symptoms even if you think your symptoms are mild. Do not go to your GP, pharmacy or hospital. Read our stay at home guidance for households with possible coronavirus (COVID-19) infection.
You should phone 111 if:
  • your symptoms worsen during home isolation, especially if you’re in a high or extremely high risk group
  • breathlessness develops or worsens, particularly if you’re in a high or extremely high risk group
  • your symptoms haven’t improved in 7 days
If you have a medical emergency phone 999 and tell them you have COVID-19 symptoms.

Coronavirus (COVID-19) helpline
If you don't have symptoms and are looking for general information, phone the NHS24 free helpline on 0800 028 2816.
The helpline is open from 8.00am to 10.00pm each day.
Picture
Health & Social Care Moray, Unit 9C Southfield Drive, Elgin, Moray, Scotland IV30 6GR
  • COVID-19 latest
    • HSCM updates >
      • HSCM updates 2020
  • Home
  • About us
    • Senior Management Team
    • Our services >
      • Social Care
    • Our Strategies and Plans
    • Our Policies
  • the board
    • Membership >
      • Register of members' interests
    • Meetings of the Board and Committees >
      • Agendas, minutes and reports 2018 onwards >
        • Agendas, Reports and Minutes - earlier dates
    • Key board documents >
      • Integration Scheme for Moray
      • Performance
      • Annual Accounts
      • Equality and Diversity
      • Data Protection
      • Subject Access Request
    • Complaints Handling
    • Freedom of Information >
      • FOI Requests and Responses
  • Strategic Plan 2019-2029
    • National Outcomes
    • Strategic Plan consultation
    • Strategic Plan - supporting documents
  • Moray Transformation Programme
    • Home First >
      • Discharge to Assess
      • Home First Delivery Group
      • Home First Community Newsletters
  • Keith & East Locality Project
    • About the Project
    • The Project Board >
      • KELP Minutes 2019
    • Stakeholder reports
    • Project Newsletters
    • Project events
  • Get involved
    • Helping to shape our services and influence the work we do
    • Consultation on Board membership
    • Forres transformation of services >
      • earlier engagement activities
    • Scottish Services Directory
    • Spring Forward booklet
  • Connect with us