KEY CONTACTS
SOCIAL CARE
Moray Community Care Access Team
Our Access Team continues to operate as normal for customers - Monday to Friday 8:45 to 17:00
Where carers, family and friends are unable to provide essential care for someone they should contact the team.
Call: 01343 563999
Email: accesscareteam@moray.gov.uk
Out of hours
If this matter requires urgent attention outside of office hours, please contact:
Adult Out of Hours Team
Call: 03457 565 656
PEOPLE AT RISK OF HARM
Adult Support and Protection
If you or someone you know is being harmed or is at risk of being harmed, it is important to tell us about it. Please use the contact numbers below to report your concerns.
Moray Community Care Access Team
Call: 01343 563999 or 03457 565 656 (emergency out of hours)
Email: accesscareteam@moray.gov.uk
or
Police Scotland
Call: 101
If immediate help is needed dial 999
Child Protection
If you have a child protection concern in that you think a child is at risk of significant harm, then please use the following details to report your concern.
01343 554370 (during office hours)
03457 565 656 (Social Work - Emergency Out of Hours)
101 (Police Scotland)
Alternatively, you can email childrensaccessteam@moray.gov.uk
HEALTH
If you have symptoms of COVID-19
If you’ve developed a new continuous cough and/or a fever/high temperature in the last 7 days, stay at home for 7 days from the start of your symptoms even if you think your symptoms are mild. Do not go to your GP, pharmacy or hospital. Read our stay at home guidance for households with possible coronavirus (COVID-19) infection.
You should phone 111 if:
Coronavirus (COVID-19) helpline
If you don't have symptoms and are looking for general information, phone the NHS24 free helpline on 0800 028 2816.
The helpline is open from 8.00am to 10.00pm each day.
Our Access Team continues to operate as normal for customers - Monday to Friday 8:45 to 17:00
Where carers, family and friends are unable to provide essential care for someone they should contact the team.
Call: 01343 563999
Email: accesscareteam@moray.gov.uk
Out of hours
If this matter requires urgent attention outside of office hours, please contact:
Adult Out of Hours Team
Call: 03457 565 656
PEOPLE AT RISK OF HARM
Adult Support and Protection
If you or someone you know is being harmed or is at risk of being harmed, it is important to tell us about it. Please use the contact numbers below to report your concerns.
Moray Community Care Access Team
Call: 01343 563999 or 03457 565 656 (emergency out of hours)
Email: accesscareteam@moray.gov.uk
or
Police Scotland
Call: 101
If immediate help is needed dial 999
Child Protection
If you have a child protection concern in that you think a child is at risk of significant harm, then please use the following details to report your concern.
01343 554370 (during office hours)
03457 565 656 (Social Work - Emergency Out of Hours)
101 (Police Scotland)
Alternatively, you can email childrensaccessteam@moray.gov.uk
HEALTH
If you have symptoms of COVID-19
If you’ve developed a new continuous cough and/or a fever/high temperature in the last 7 days, stay at home for 7 days from the start of your symptoms even if you think your symptoms are mild. Do not go to your GP, pharmacy or hospital. Read our stay at home guidance for households with possible coronavirus (COVID-19) infection.
You should phone 111 if:
- your symptoms worsen during home isolation, especially if you’re in a high or extremely high risk group
- breathlessness develops or worsens, particularly if you’re in a high or extremely high risk group
- your symptoms haven’t improved in 7 days
Coronavirus (COVID-19) helpline
If you don't have symptoms and are looking for general information, phone the NHS24 free helpline on 0800 028 2816.
The helpline is open from 8.00am to 10.00pm each day.
