Lossiemouth and surrounding areas
Transport to Medical Appointments at the Moray Coast Medical Centre in Lossiemouth.
If you live in the Burghead, Cummingston, Duffus or the Hopeman area and require transport to travel to a medical appointment at the Moray Coast Medical Practice then please mention this to the administrative staff when you call to book your appointment. They will then try to ensure your appointment is scheduled between 10am and 2.30pm.
Once you receive your appointment time please call:
0300 1234565
To book your transport
(the m-connect call line is open Monday to Friday between 08.45 to 17.00)
Please be reassured that if for any reason your appointment is delayed on the day and you miss the slot for your return transport the receptionist at the Health Centre will arrange alternative transport home for you at no additional cost.
Simply speak with them and highlight your situation.
Forres and Lossiemouth Locality Plan Update – March 2023
The Forres and Lossiemouth Locality Plan can be viewed here.
The Forres and Lossiemouth Locality Plan can be viewed here.
Moray Integration Joint Board Meeting 26 January 2023
A paper was submitted to the Board informing them of the outcome of the community consultation activity relating to the development of health and wellbeing services within the Lossiemouth locality with a particular emphasis on the future model of General Medical Services (GMS) provision, and associated Moray Coast Medical Practice surgery buildings in Burghead, Hopeman and Lossiemouth.
Following discussion the following five recommendations were approved.
That the Board:
1. note the position statement of Moray Coast Medical Practice on not returning to work in the branch surgeries;
2. note the community Consultation Report and the community views on the continued closure of the branch surgeries;
3. note the sustainable model of service delivery recommended by Health and Social Care Moray
4. approve a model of health and care provision that maintains a local focus on Burghead and Hopeman and ensures that services respond to local need, utilising the opportunities of a multi-disciplinary community team, supported by primary care. Use of existing and emerging technology must be promoted within the locality, using the opportunity afforded by the Digital Health Innovation strand of the Moray Growth Deal. Further reports will be provided that describe the development of health and care provision across the Lossiemouth Locality in partnership with the local community.
5. to work with partners to establish a sustainable transport solution, such as a Coastal Dial a bus and/or an alternative that will meet the needs of residents attending medical appointments
A copy of the paper and the associated appendices can be found here.
Moray Integration Joint Board Meeting 26 May 2022
A paper was submitted to the Board informing them of the outcome of the community engagement activity relating to the development of health and wellbeing services within the Lossiemouth locality with a particular emphasis on the future model of General Medical Services (GMS) provision, and associated Moray Coast Medical Practice surgery buildings in Burghead, Hopeman and Lossiemouth.
Following discussion the following seven recommendations were approved.
That the Board:
1. approve the continued temporary closure of the Burghead and Hopeman Branch Surgery buildings and note the continuation of interim measures to support patients in vulnerable groupings to travel to the Lossiemouth surgery
2. approve the increase in clinical space within the Lossiemouth Surgery building through the refurbishment of the area previously referred to as the Laich Dental Suite
3. note the position statement of Moray Coast Medical Practice on not returning to work in the branch surgeries
4. note the engagement report and the community views on the continued closure of the branch surgeries
5. consider the preferred future model of health and care provision which does not include the retention of the branch surgeries
6. approve a formal Consultation with patients of Moray Coast on the future model, including permanent closure of the branch surgeries
7. agree the outcome of the Consultation be reported to a future meeting of the MIJB; and viii) note the intention for the Lossiemouth Locality Community Engagement Steering Group to continue to meet as the Locality Oversight Group to develop and monitor the HSCM Locality Plan for the Lossiemouth and Moray Coast area.
A copy of the paper and the associated appendices can be found here.
Moray Integration Joint Board Meeting 30 September 2021
A paper was submitted to the Board informing them of the proposal to undertake a community engagement and public consultation exercise in relation to the development of health and wellbeing services within the Moray Coast Medical Practice patient population area.
Following discussion the following five recommendations were approved.
1. approve the undertaking of a public engagement and subsequent community consultation with Moray Coast Medical Practice patients in relation to the development of health and wellbeing services within the Lossiemouth locality and encompassing reference to the points below.
2. note the requirement to increase available clinic space within the Moray Coast Medical Centre building in Lossiemouth and the potential to do this through the refurbishment of the vacated Laich Dental Suite
3. note the requirement to reach a decision on the future of the Burghead and Hopeman Branch Surgeries
4. note that a further report will be submitted to the MIJB in January 2022 outlining the outcome of the engagement process and proposing the detail of the public consultation
5. that a final report will be submitted to the MIJB on 27 March 2022 summarising the outcomes of the public consultation and seeking agreement to proceed with the recommendations.
A copy of the paper and the associated appendices can be found here.
A paper was submitted to the Board informing them of the outcome of the community consultation activity relating to the development of health and wellbeing services within the Lossiemouth locality with a particular emphasis on the future model of General Medical Services (GMS) provision, and associated Moray Coast Medical Practice surgery buildings in Burghead, Hopeman and Lossiemouth.
Following discussion the following five recommendations were approved.
That the Board:
1. note the position statement of Moray Coast Medical Practice on not returning to work in the branch surgeries;
2. note the community Consultation Report and the community views on the continued closure of the branch surgeries;
3. note the sustainable model of service delivery recommended by Health and Social Care Moray
4. approve a model of health and care provision that maintains a local focus on Burghead and Hopeman and ensures that services respond to local need, utilising the opportunities of a multi-disciplinary community team, supported by primary care. Use of existing and emerging technology must be promoted within the locality, using the opportunity afforded by the Digital Health Innovation strand of the Moray Growth Deal. Further reports will be provided that describe the development of health and care provision across the Lossiemouth Locality in partnership with the local community.
5. to work with partners to establish a sustainable transport solution, such as a Coastal Dial a bus and/or an alternative that will meet the needs of residents attending medical appointments
A copy of the paper and the associated appendices can be found here.
Moray Integration Joint Board Meeting 26 May 2022
A paper was submitted to the Board informing them of the outcome of the community engagement activity relating to the development of health and wellbeing services within the Lossiemouth locality with a particular emphasis on the future model of General Medical Services (GMS) provision, and associated Moray Coast Medical Practice surgery buildings in Burghead, Hopeman and Lossiemouth.
Following discussion the following seven recommendations were approved.
That the Board:
1. approve the continued temporary closure of the Burghead and Hopeman Branch Surgery buildings and note the continuation of interim measures to support patients in vulnerable groupings to travel to the Lossiemouth surgery
2. approve the increase in clinical space within the Lossiemouth Surgery building through the refurbishment of the area previously referred to as the Laich Dental Suite
3. note the position statement of Moray Coast Medical Practice on not returning to work in the branch surgeries
4. note the engagement report and the community views on the continued closure of the branch surgeries
5. consider the preferred future model of health and care provision which does not include the retention of the branch surgeries
6. approve a formal Consultation with patients of Moray Coast on the future model, including permanent closure of the branch surgeries
7. agree the outcome of the Consultation be reported to a future meeting of the MIJB; and viii) note the intention for the Lossiemouth Locality Community Engagement Steering Group to continue to meet as the Locality Oversight Group to develop and monitor the HSCM Locality Plan for the Lossiemouth and Moray Coast area.
A copy of the paper and the associated appendices can be found here.
Moray Integration Joint Board Meeting 30 September 2021
A paper was submitted to the Board informing them of the proposal to undertake a community engagement and public consultation exercise in relation to the development of health and wellbeing services within the Moray Coast Medical Practice patient population area.
Following discussion the following five recommendations were approved.
1. approve the undertaking of a public engagement and subsequent community consultation with Moray Coast Medical Practice patients in relation to the development of health and wellbeing services within the Lossiemouth locality and encompassing reference to the points below.
2. note the requirement to increase available clinic space within the Moray Coast Medical Centre building in Lossiemouth and the potential to do this through the refurbishment of the vacated Laich Dental Suite
3. note the requirement to reach a decision on the future of the Burghead and Hopeman Branch Surgeries
4. note that a further report will be submitted to the MIJB in January 2022 outlining the outcome of the engagement process and proposing the detail of the public consultation
5. that a final report will be submitted to the MIJB on 27 March 2022 summarising the outcomes of the public consultation and seeking agreement to proceed with the recommendations.
A copy of the paper and the associated appendices can be found here.
Moray Coast Medical Practice
Proposed permanent closure of Burghead and Hopeman branch surgeries
Consultation: 08 September - 16 December 2022
Proposed permanent closure of Burghead and Hopeman branch surgeries
Consultation: 08 September - 16 December 2022
Patients are invited to take part in a formal consultation on the future of the Burghead and Hopeman branch surgeries.
The consultation is being carried out by Health & Social Care Moray. This is the partnership of Moray Council and NHS Grampian responsible for adult social care and community health care services, including the services provided under contract by GP practices.
About the proposal
Health & Social Care Moray is consulting on the proposed permanent closure of the branch surgeries at Burghead and Hopeman.
The branch surgeries temporarily closed in March 2020. All patients of Moray Coast Medical Practice currently have in-person appointments at the Lossiemouth medical centre, as well as telephone, online and video consultations.
Patients on the housebound register and those who are too ill to attend Lossiemouth medical centre are visited at home.
These arrangements will continue should the branch surgeries not reopen.
Transport to Lossiemouth medical centre remains an issue for patients living in and around Burghead and Hopeman. To reduce the impact, a dial-a-bus service is available Monday to Friday between 10am and 2.30pm. Journeys must be booked a day ahead by calling the booking line on 0300 1234565 between 8.45am and 5pm. Moray Coast Medical Practice can book the service for on the day appointments.
How you can have your say
The branch surgeries have been a feature of Burghead and Hopeman for many years and are much valued by local residents. Their permanent closure would have an ongoing impact on patients.
It is important everyone has the opportunity to comment on the proposal before any decision is taken by the Moray Integration Joint Board which is the governing body of Health & Social Care Moray.
A formal consultation on the proposed permanent closure of the Burghead and Hopeman branch surgeries will begin on 1 September 2022. The consultation will run for 90 days and will end on 16 December 2022.
There are several ways you can get involved and put forward your views.
Consultation response form
You can fill in the consultation response form included with the patient letter. This can be returned through the letterbox of the Burghead, Hopeman or Lossiemouth surgery buildings. Alternatively you can post it to the address below.
There is also a weblink to respond on line: https://www.surveymonkey.co.uk/r/branchsurgeries
Public consultation meetings
Public meetings will be hosted by Health & Social Care Moray. There will be a short presentation followed by the opportunity to ask questions and raise any points. These will take place as follows:
Health & Social Care Moray representatives can attend your local group meeting to talk through the proposal if you are not able to attend one of the consultation meetings. Please contact us on the details below to arrange.
Email or write to us
You can send us your comments in writing:
Moray Coast Medical Practice Consultation
Health & Social Care Moray
9C Southfield Drive
Elgin IV30 6GR
You can email us: involvement@moray.gov.uk
Please contact us if you would like the information in another format or language, or need help completing the response form.
Once the consultation closes
Once the consultation closes, the responses will be analysed.
The findings will be reported to the meeting of the Moray Integration Joint Board on 26 January 2023. Meetings of the Board are held in the Moray Council chambers and are open to the public to attend. They are also webcast.
The meeting documents and link to the webcast will be published on the council website here.
Documents related to the consultation
The consultation is being carried out by Health & Social Care Moray. This is the partnership of Moray Council and NHS Grampian responsible for adult social care and community health care services, including the services provided under contract by GP practices.
About the proposal
Health & Social Care Moray is consulting on the proposed permanent closure of the branch surgeries at Burghead and Hopeman.
The branch surgeries temporarily closed in March 2020. All patients of Moray Coast Medical Practice currently have in-person appointments at the Lossiemouth medical centre, as well as telephone, online and video consultations.
Patients on the housebound register and those who are too ill to attend Lossiemouth medical centre are visited at home.
These arrangements will continue should the branch surgeries not reopen.
Transport to Lossiemouth medical centre remains an issue for patients living in and around Burghead and Hopeman. To reduce the impact, a dial-a-bus service is available Monday to Friday between 10am and 2.30pm. Journeys must be booked a day ahead by calling the booking line on 0300 1234565 between 8.45am and 5pm. Moray Coast Medical Practice can book the service for on the day appointments.
- Click here for the supporting information document
How you can have your say
The branch surgeries have been a feature of Burghead and Hopeman for many years and are much valued by local residents. Their permanent closure would have an ongoing impact on patients.
It is important everyone has the opportunity to comment on the proposal before any decision is taken by the Moray Integration Joint Board which is the governing body of Health & Social Care Moray.
A formal consultation on the proposed permanent closure of the Burghead and Hopeman branch surgeries will begin on 1 September 2022. The consultation will run for 90 days and will end on 16 December 2022.
There are several ways you can get involved and put forward your views.
Consultation response form
You can fill in the consultation response form included with the patient letter. This can be returned through the letterbox of the Burghead, Hopeman or Lossiemouth surgery buildings. Alternatively you can post it to the address below.
There is also a weblink to respond on line: https://www.surveymonkey.co.uk/r/branchsurgeries
Public consultation meetings
Public meetings will be hosted by Health & Social Care Moray. There will be a short presentation followed by the opportunity to ask questions and raise any points. These will take place as follows:
- Hopeman – Thursday 27 October, 6.30-8pm, Memorial Hall
- Burghead – Monday 14 November, 6.30-8pm, Community Hall
Health & Social Care Moray representatives can attend your local group meeting to talk through the proposal if you are not able to attend one of the consultation meetings. Please contact us on the details below to arrange.
Email or write to us
You can send us your comments in writing:
Moray Coast Medical Practice Consultation
Health & Social Care Moray
9C Southfield Drive
Elgin IV30 6GR
You can email us: involvement@moray.gov.uk
Please contact us if you would like the information in another format or language, or need help completing the response form.
Once the consultation closes
Once the consultation closes, the responses will be analysed.
The findings will be reported to the meeting of the Moray Integration Joint Board on 26 January 2023. Meetings of the Board are held in the Moray Council chambers and are open to the public to attend. They are also webcast.
The meeting documents and link to the webcast will be published on the council website here.
Documents related to the consultation
