Support for unpaid carers
Anyone providing regular support to a vulnerable friend or relative should be aware of protecting their own health and the health of those they look after, during the ongoing coronavirus (COVID-19) pandemic.
Like everyone else, unpaid carers (including young carers) and people being cared for should follow public health advice on how to protect themselves from infection. Follow the latest guidance on the NHS Inform website.
Carers who do not already have an emergency plan in place may also want to talk with family and friends about who could take over their caring role if they become ill or need to self-isolate – particularly while social care services are under additional pressure. Make sure that you have key information about the person you care for easily available so that anyone taking over their care has all the information they need.
Accessing alternative care if you are unable to provide care
Having to organise alternative care can be difficult and concerning. Where possible, you should contact friends and family who may be able to give immediate help in providing care.
If carers, family and friends are unable to provide essential care, they should contact the Community Care Access Team by calling 01343 563999 Monday to Friday from 8.45am to 5pm. If lines are busy please leave a message on the answer machine and a member of the team will call you back as soon as possible. Alternatively email: email@example.com.
Support for carers in their own right
Adult carers have a right to an adult carer support plan to look at how their caring role affects their life. Under the easements of the Coronavirus Act 2020 not everyone who requests an adult carer support plan will receive one at the moment and for others there will be temporary delays in preparing the plan. This will free up resources to prioritise carers with the greatest needs.
Quarriers Adult Carer Support Service (Moray) provides advice and support to unpaid adult carers throughout Moray. Staff will listen to your story and help you access the advice, information and support to best meet your needs.
The service is still open but is unable to provide face to face support and group support right now. Calls and emails will be monitored Monday to Friday between 9am and 5pm. Tel: 01343 556031 or email: firstname.lastname@example.org
Further guidance for those who provide unpaid care to friends or family is available on the UK Government's Department of Health & Social Care website here.